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It is hard to believe that I am writing this at the end of 2025, where has the year gone? As they say, time flies when you are having fun and/or are busy and the staff at MTM have had a busy year. I feel compelled to list some of the highlights from 2025 giving credit to a dedicated, talented and supportive MTM team:
Starting a new year should bring new opportunities. Starting 2026 in the MTMIC Claims Department, we have a “new” adjuster handling claims. Well, she is not “new” to MTM, and she is not “new” to most of our insureds, but she will be new to the position of Claims Adjuster. Our Claims Technician, Marci Merath, will now be handling claims. Marci has been with MTM for quite a while and is moving on to the claims adjusting process. It should be an easy transition. As indicated, Marci is familiar with our insureds, reporting practices and claims procedures. You should see no difference as an insured filing a claim.
As winter ramps up and we are already ahead of annual snowfall levels, it is time to remind your employees about walking safely in the parking lots. This is one of our most common winter claims that can be prevented if you learn to walk safely on ice and snow when entering or leaving the building. Here are some helpful safety tips:
Last month, I attended the National Association of Mutual Insurance Companies (NAMIC) annual convention in San Diego, California. NAMIC, a 125-year-old organization that supports mutual insurance companies through advocacy, compliance, industry benchmarking, education, and networking. Recent research, presented at NAMIC reveals a notable shift in buyer sentiment and behavior within the commercial insurance market, with mutual insurance companies gaining favor and outperforming their stock counterparts across critical performance metrics.
I have been processing Claims my entire adult working career. And not just processing Workers’ Compensation claims. Many years ago I also processed property damage and motor vehicle claims. While working at my former employer, I had a middle management supervisor tell me “there is no such thing as an accident”. Think about that statement for a minute. I do not believe the statement means an incident that occurred was “intentional”, I think it means it could have been “prevented or avoided”.
When you have a new hire, or you need to renew your employee’s industrial truck licenses have you ever wished you had a little assistance? Or a place for them to turn to have the class training? Well, I’m here to tell you we have that assistance for you!
