{"id":167531,"date":"2026-03-15T03:01:00","date_gmt":"2026-03-15T03:01:00","guid":{"rendered":"https:\/\/www.mtmic.com\/blog\/?p=167531"},"modified":"2026-08-27T03:09:52","modified_gmt":"2026-08-27T03:09:52","slug":"what-makes-mtm-different","status":"publish","type":"post","link":"https:\/\/www.mtmic.com\/blog\/2026\/03\/what-makes-mtm-different\/","title":{"rendered":"What Makes MTM Different?"},"content":{"rendered":"\n

By Megan Brown ARM, MIP, CWCP, CAWC
President<\/em><\/p>\n\n\n\n

Throughout my time at MTM, I\u2019ve often been asked a simple question: What makes MTM different?<\/p>\n\n\n\n

In today\u2019s economy, most business leaders wear many hats. Insurance isn\u2019t something you think about every day \u2014 until there\u2019s a claim. Whether it\u2019s an injured employee, property damage, or a liability issue, that\u2019s when your insurance partner truly matters.<\/p>\n\n\n\n

The reality is that insurance rarely generates excitement unless you\u2019ve chosen it as your career \u2014 and that\u2019s exactly what we\u2019ve done at MTM. Our long-tenured team is deeply committed not only to this industry, but to serving you \u2014 our policyholders \u2014 with expertise and care.<\/p>\n\n\n\n

We also understand something important about our industry: when a claim is mishandled, news travels fast. Unfortunately, that can lead to the perception that all insurance companies are the same. At MTM, we work every day to prove that\u2019s simply not true.<\/p>\n\n\n\n\n\n\n\n

Here are just a few of the ways we stand apart:<\/h2>\n\n\n\n

A Dividend Program That Delivers<\/h3>\n\n\n\n

Over the past 12 years, MTM has returned more than $45 million in policyholder dividends \u2014 creating a dividend program unlike any other in the industry.<\/p>\n\n\n\n

\"Dividends<\/figure>\n\n\n\n

In-Office, Accessible Staff<\/h3>\n\n\n\n

Our team works together in the office every day to provide the highest level of service possible. While many competitors rely heavily on remote operations, we believe collaboration and communication matter \u2014 especially when you need timely answers and coordinated support.<\/p>\n\n\n\n

Dedicated Loss Control for Every Policyholder<\/h3>\n\n\n\n

Every MTM policyholder receives access to a dedicated loss control consultant \u2014 regardless of premium size. We believe safety support shouldn\u2019t be reserved for only the largest accounts.<\/p>\n\n\n\n

Direct Access \u2013 No Call Centers<\/h3>\n\n\n\n

When you call MTM, you reach a real person. There\u2019s no call center and no endless message loop. You have direct access to the people who know your account and can provide answers quickly.<\/p>\n\n\n\n

Hands-On Claims Support<\/h3>\n\n\n\n

Our claims professionals don\u2019t just process paperwork. They will come onsite to train your supervisors and staff on effective claims submission practices \u2014 helping control costs and improve outcomes from the start.<\/p>\n\n\n\n

As a Michigan-only, monoline workers\u2019 compensation carrier, MTM is proud to be ranked #11 in the state of Michigan, based on written premium, according to the CAOM Assessment Report. Our focused expertise allows us to stay nimble, responsive, and fully committed to serving Michigan employers.<\/p>\n\n\n\n

At MTM, the difference isn\u2019t just in what we offer \u2014 it\u2019s in how we show up. We are your partner before, during, and after a claim. And that commitment is what truly sets us apart.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

By Megan Brown ARM, MIP, CWCP, CAWCPresident Throughout my time at MTM, I\u2019ve often been asked a simple question: What makes MTM different? In today\u2019s economy, most business leaders wear many hats. Insurance isn\u2019t something you think about every day \u2014 until there\u2019s a claim. Whether it\u2019s an injured employee, property damage, or a liability issue,…<\/p>\n","protected":false},"author":1,"featured_media":167430,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-167531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-updates"],"jetpack_featured_media_url":"https:\/\/www.mtmic.com\/blog\/wp-content\/uploads\/2025\/05\/Megan-Brown.jpg","_links":{"self":[{"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/posts\/167531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/comments?post=167531"}],"version-history":[{"count":3,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/posts\/167531\/revisions"}],"predecessor-version":[{"id":167539,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/posts\/167531\/revisions\/167539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/media\/167430"}],"wp:attachment":[{"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/media?parent=167531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/categories?post=167531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mtmic.com\/blog\/wp-json\/wp\/v2\/tags?post=167531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}